Pay your bill online
Insurance coverage
NeoGenomics is committed to working with patients and their insurance providers to ensure that everyone has access to high-quality cancer testing.
We believe that all patients, regardless of socioeconomic status, ethnicity, or race, should have the same access to care. This is why NeoGenomics is proud to be in-network with hundreds of national health insurance providers and programs, covering over 300 million lives in the United States.
NeoGenomics partners with patients to ease the financial burden of testing. If you receive a denial letter, or if you are interested in financial assistance or in setting up a payment plan, please contact us.
Billing process
Billing FAQs
NeoGenomics contracts with many national and regional insurance providers.
NeoGenomics strives to make cancer testing affordable and accessible to all. To that end, we offer payment plans and discounts for prompt pay. Please call our Billing team for more information: 866.776.5907, Option 2.
We can work on your behalf with your insurer to appeal against their initial decision, to try to improve your coverage for the test.
An EOB, or explanation of benefits, is a document from your insurance provider that shows the details of a claim submitted for a medical service. It is not a bill, but an explanation from the insurance provider regarding anticipated cost sharing for the service.
Yes. We offer financial assistance options that can help make your cancer care more affordable, are in line with federal regulations, and are based on income.
How can I pay my bill?
We offer convenient options for paying your bill.
Pay online
Pay by phone: 866.776.5907, Option 2