Financial assistance program
We believe that every patient should have access to the best possible cancer care. We have a dedicated support team to assist with insurance appeals, prior authorizations, and financial assistance including interest-free payment plans. Both insured and uninsured patients may qualify for no-cost or reduced-cost testing through our billing resource programs. We also offer prompt-pay discounts and payment plans.
How to apply for financial assistance
Our online financial assistance application is currently unavailable, but you can still apply using the forms below. If you need assistance, please contact our Billing specialists at 866.776.5907, Option 2.
You can also apply by mail. Simply download, print, and complete your application and mail it to:
NeoGenomics Laboratories, Inc.
P.O. Box 947586
Atlanta, GA 30394-7586
Financial Assistance Application (English)
Financial Assistance Application (Spanish)
Once your application is received, a Patient customer service representative will contact you within 48 hours.